7 Day Easy Return Policy
We stringently follow the quality control norms of our products before shipping, but in case you are unhappy with the merchandise we offer a flexible and 7 Day easy return policy.
Items must be unused, unworn, unwashed and undamaged. They must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories. Any item that you received with tags attached must be returned with those tags intact. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi- item pack may not be returned individually.
How it Works
All you need to do is to inform us within 2 days of receiving the parcel by writing in to us at firstname.lastname@example.org, with complete order details (Order id, Name of Customer etc.), problem/issue with the order in detail and send us the image of concerned product.
Or you may fill the online form: http://www.HandbagWholesaleIndia.com/return
Or call us at +91 82917 70512 (Mon-Sat, between 10am-6pm IST)
Our Team will get back to you within 2 Business days & process your query.
Pack & Dispatch:
Please Pack & Dispatch the product to our Mumbai address, as below:
Ushma Orbit Retail Pvt Ltd.
K-204 Country Park, Datapada Road, Opp Tata Steel, Borivali East, Mumbai -400066, Ph: +91 82917 70512
While shipping, clearly mention (inside the shipment) – Your name, Order number, Contact details
Important Do's and Don'ts - while returning products :
-The product, original barcodes, tags, labels and brand packaging should not be tampered
- Products should be returned in the original packing box. The box should not be damaged/ tampered by sticking label or otherwise writing on it.
-While returning the products, pack the products in the box, and wrap a plastic cover of white paper on top of the Box
- Put your Name, order number and mobile number on the outer plastic cover.
-If possible, email us the Courier AWB number so that we can track the returned shipment
Please Note: We'll not be able to accept / process refunds of products which are not received back in original condition. The product should be returned back to us along with the original packing box within 15 days from the delivery date.
We process the Refunds in 3-4 working days, after we receive the products back in original condition.
Prepaid Order Refund: Refunds are done by crediting back to credit card / net banking accounts used at the time of placing order.
COD Order Refund: Refund done through NEFT, We request customers to email us the following bank details -
- Name (as in bank records),
- Bank name, Bank branch address,
- Bank account number
- IFSC code.
Please note: We do not refund the return shipment courier charges.
CANCELLATION BY HANDBAGWHOLESALEINDIA.COM
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
ORDER CANCELLED DUE TO PRODUCT OUT OF STOCK /CHANGE IN PRICE/ SHIPMENT DELAYED:
We make every attempt to deliver exactly what is featured on the site, however on certain occasions, the product tends to get out of stock or there is a change in price. In such cases the order may be cancelled.
Please note that orders which are not delivered within the estimated time period may be cancelled as per HandbagWholesaleIndia policy. In such cases HandbagWholesaleIndia shall process complete refund of prepaid orders.
CANCELLATIONS BY THE CUSTOMER
In case of requests for order cancellations, HandbagWholesaleIndia reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. HandbagWholesaleIndia has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by HandbagWholesaleIndia and accept HandbagWholesaleIndia's decision regarding the cancellation.
We appreciate if you inform us in advance in case you do not wish to accept the COD order so that we do not dispatch the order and save on the courier cost and the effort.
Please note: Repeated refusal of COD orders might lead to withdrawal of COD facility from your account without any prior intimation. The customer agrees not to dispute the decision made by HandbagWholesaleIndia and accept HandbagWholesaleIndia decision regarding the cancellation.